Terms and Conditions of Sale – Apollon Studios ApS
Effective date: 10 December 2025
These Terms and Conditions apply to purchases made on www.apollonstudios.com (http://www.apollonstudios.com/) and at physical events hosted by Apollon Studios ApS.
By placing an order, you agree to these terms, which will be sent to you along with your order confirmation.
1. Company Details
Apollon Studios ApS
CVR: 45804933
Svanemøllevej 110, 3. tv.,
2900 Hellerup, Denmark
hello@apollonstudios.com
2. Scope and Acceptance
These terms apply to all purchases made via apollonstudios.com.
You accept them actively at checkout, and a copy is sent to your email with the order confirmation.
3. Prices and Payment
All prices are in DKK and include 25% Danish VAT. Shipping costs are added during checkout.
We accept the following payment methods:
- Dankort
- Visa
- MasterCard
- Apple Pay / Google Pay / Samsung Pay / Amazon Pay
- MobilePay
- Klarna
- Apollon Studios-issued gift cards
Your payment is authorised at the time of order but only charged when your items are shipped.
In case of partial shipments, you are only charged for items dispatched.
4. Order Confirmation and Contract Formation
You will receive an order confirmation by email immediately after placing your order. The contract is legally binding once this confirmation is sent. A copy of these terms is included.
5. Delivery
Within Denmark (excluding Greenland and the Faroe Islands):
Delivery partners: GLS, PostNord, Bring
Delivery time: 1–3 business days
Shipping fees:
- DKK 39 (pickup point)
- DKK 49 (home delivery)
- Free shipping for orders above DKK 500
To Other EU Countries:
We ship to all EU member states.
Delivery time: 3–5 business days
Shipping cost is calculated at checkout.
Free shipping on orders above €150.
If your order cannot be delivered within the stated timeframe, we will contact you with the option to cancel the purchase.
6. Right of Withdrawal (EU consumers only)
You have the right to withdraw from the purchase within 14 days from the date you or a third party (appointed by you) received the goods.
To exercise your right:
- Email orders@apollonstudios.com within 14 days
- Include your order number and the items you wish to return
- Return the goods within 14 days from your cancellation notice
Return address:
Apollon Studios ApS
Svanemøllevej 110, 3. tv.
2900 Hellerup, Denmark
You are responsible for return shipping costs. Items must be unused and in original packaging. You bear the risk for the goods until received by us. Keep your proof of postage and tracking details.
We will refund the product value (excluding original shipping) within 14 days of receiving the returned goods or your documentation of shipment.
7. Defects and Complaints
You are entitled to a 24-month warranty under the Danish Sale of Goods Act (Købeloven).
To report a defect:
Send an email to orders@apollonstudios.com including a description and photo. If approved, we will provide a return label. Ensure proper packaging.
8. Data Protection and Cookies
We process your personal data (name, address, email, order history) for the purpose of fulfilling your order. Data is stored securely and only shared with third parties where legally permitted. See our [Privacy Policy].
We use cookies for functionality, analytics, and marketing. When visiting our website, we ask for your explicit consent via a cookie banner. You may change or withdraw consent at any time.
9. Complaints and Disputes
If a dispute arises and we cannot resolve it together, you may contact:
- The Consumer Complaints Board (Denmark): naevneneshus.dk
- EU Online Dispute Resolution: ec.europa.eu/odr
10. Use of Website – Disclaimer and Rights
Our cosmetic products must be used as instructed on product packaging. Discontinue use if irritation occurs.
We disclaim all liability beyond what is required by mandatory law (e.g., product liability).
Allergy/INCI: Full ingredient lists are available on product pages and packaging.
All content (text, images, graphics, IP) on this site is owned by Apollon Studios ApS or our partners. Reproduction without written permission is prohibited.
11. Binding Order
By clicking “Place Order” or a similar button, you confirm your acceptance of a purchase with payment obligation.
12. Withdrawal Form
To: orders@apollonstudios.com or by post
I hereby withdraw from the following purchase:
Order number:
Ordered/Received on:
Name:
Address:
Date:
Signature (only if sent in paper form):
13. Changes to Terms
The current version of these Terms and Conditions is always available on our website. Any changes apply to future purchases only.
14. Taxes, Customs and Import Duties
For orders shipped outside Denmark, you may be subject to import duties, taxes, and customs fees levied by your local tax authorities upon delivery. These charges are your responsibility and are not included in the product price or shipping cost.
Apollon Studios ApS is not liable for any such additional costs, delays, or customs procedures.
Please check with your local customs office for details before placing an order.
Handelsbetingelser for Apollon Studios ApS
Opdateret i overensstemmelse med alle krav under dansk og EU e-handelslovgivning, inkl. GDPR, cookies og aktivt samtykke.
Gælder ved køb på www.apollonstudios.com samt fysiske events afholdt af Apollon Studios ApS.
1. Virksomhedsoplysninger
Apollon Studios ApS
CVR: 45804933
Svanemøllevej 110, 3. tv.
2900 Hellerup, Danmark
hello@apollonstudios.com
2. Anvendelsesområde
Disse betingelser gælder for alle køb foretaget via apollonstudios.com. Du accepterer betingelserne aktivt ved checkout, og du modtager dem pr. email sammen med din ordrebekræftelse.
3. Priser og betaling
Alle priser er angivet i DKK inkl. 25 % moms. Fragtomkostninger tillægges i checkout.
Vi accepterer følgende betalingsmidler:
- Dankort
- Visa
- MasterCard
- Apple Pay / Google Pay / Samsung Pay / Amazon Pay
- MobilePay
- Klarna
- Gavekort udstedt af Apollon Studios
Beløbet reserveres ved bestilling, men trækkes først fra din konto, når ordren er afsendt. Ved dellevering trækkes kun for afsendte varer.
4. Ordrebekræftelse og aftaleindgåelse
Du modtager en ordrebekræftelse straks efter bestilling. Aftalen er bindende, når du har modtaget denne bekræftelse. Et link til handelsbetingelserne følger med.
5. Levering
Danmark:
Vi leverer til Danmark (ekskl. Grønland og Færøerne) med:
- GLS pakkeshop / privat
- PostNord
- Bring
Leveringstid: 1–3 hverdage i Danmark.
Fragtpriser i Danmark:
- 39 kr. (pakkeshop)
- 49 kr. (hjemmelevering)
Gratis fragt ved køb over 500 kr.
Andre EU-Lande:
Vi leverer til alle EU-lande.
Leveringstid: 3-5 hverdage
Fragtpriser til EU-lande beregnes i checkout.
Gratis fragt ved køb over 150 Euro.
6. Fortrydelsesret
Du har 14 dages fortrydelsesret fra den dag, du eller en tredjepart angivet af dig modtager varen.
Sådan fortryder du:
- Send en mail til orders@apollonstudios.com indenfor 14 dage
- Angiv ordrenummer og hvilke varer du ønsker at returnere
- Returnér varen senest 14 dage efter din meddelelse
Returadresse:
Apollon Studios ApS
Svanemøllevej 110, 3. tv.
2900 Hellerup
Du betaler selv for returforsendelsen. Varen skal være ubrugt og i original emballage.
Ved returnering er du ansvarlig for, at varen er pakket forsvarligt ind. Du bærer selv risikoen for pakken/varerne, indtil vi modtager den. Gem derfor postkvittering samt evt. track and trace nummer.
Tilbagebetaling: Vi refunderer varens pris (ekskl. fragt) senest 14 dage efter vi har modtaget returvaren eller dokumentation for afsendelse.
7. Reklamation og mangler
Du har 24 måneders reklamationsret jf. købeloven.
Send mail til orders@apollonstudios.com med beskrivelse og billede. Ved godkendelse sender vi et returlabel. Sørg for forsvarlig emballering.
8. Databeskyttelse og cookies
Ved køb behandler vi dine personoplysninger (navn, adresse, mail, købshistorik) med henblik på ordrehåndtering. Dine data opbevares sikkert og videregives ikke uden lovligt grundlag. Se vores Privatlivspolitik.
Vi anvender cookies til funktion, statistik og marketing. Ved besøg på webshoppen beder vi om dit samtykke. Du kan til enhver tid ændre dine indstillinger.
9. Klageadgang
Hvis vi ikke finder en løsning, kan du klage til:
- Mæglingsteamet for Forbrugerklager: naevneneshus.dk
- EU’s klageportal: ec.europa.eu/odr
10. Brug af webshop – ansvar og rettigheder
Kosmetiske produkter skal anvendes som angivet på produkternes emballage. Afbryd brug ved irritation.
Vi fraskriver os ansvar ud over ufravigelig lov (produktansvar m.v.).
Allergi/INCI: Fuld ingrediensliste (INCI) vises på produktsider og emballage.
Alt indhold på webshoppen (tekster, billeder, grafik, IP) tilhører Apollon Studios ApS eller samarbejdspartnere og må ikke kopieres uden skriftlig tilladelse.
11. Knapformulering – bindende køb
Ved at klikke på “Bestil og betal” accepterer du at foretage et køb med betalingsforpligtelse.
12. Standardfortrydelsesformular
[Udfyld og send til orders@apollonstudios.com eller med fysisk post]
Jeg meddeler hermed, at jeg ønsker at gøre fortrydelsesretten gældende for følgende køb:
- Ordrenummer:
- Bestilt/modtaget den:
- Navn:
- Adresse:
- Dato:
- Underskrift (hvis papirformular):
13. Ændringer af vilkår
Aktuelle vilkår fremgår altid på hjemmesiden. Ændringer gælder for køb efter offentliggørelse.
Dato for ikrafttræden: 10. December 2025
14. Told og moms ved levering uden for Danmark
Ved levering uden for Danmark kan modtageren blive pålagt lokale told- og importafgifter samt moms af de lokale myndigheder. Disse omkostninger er modtagerens ansvar og er ikke inkluderet i produktprisen eller fragtgebyret.
Apollon Studios ApS er ikke ansvarlig for toldbehandling, forsinkelser eller ekstraomkostninger pålagt af modtagerlandet.