Delivery
Denmark:
We deliver to addresses in Denmark (excluding Greenland and the Faroe Islands) using:
- GLS (pickup point / home delivery)
- PostNord
- Bring
Delivery time: 1–3 business days.
Shipping fees in Denmark:
- DKK 39 (pickup point)
- DKK 49 (home delivery)
- Free shipping for orders above DKK 500
Other EU countries:
We ship to all EU member states.
Delivery time: 3–5 business days.
Shipping costs are calculated at checkout.
Free shipping for orders above €150.
If we are unable to deliver within the stated timeframe, we will contact you promptly and offer the option to cancel the order.
Right of Withdrawal
You have the right to withdraw from your purchase within 14 days from the day you or a third party designated by you receives the goods.
To withdraw:
- Send an email to orders@apollonstudios.com within 14 days
- Include your order number and specify the items you wish to return
- Return the goods no later than 14 days after your withdrawal notice
Failure to collect a parcel from the delivery point does not constitute a valid exercise of the right of withdrawal. You must actively notify us of your intention to cancel the purchase and return the item in accordance with the withdrawal procedure described above.
Return address:
Apollon Studios ApS
Svanemøllevej 110, 3. tv.
2900 Hellerup
Denmark
You are responsible for the return shipping cost. Returned goods must be unused and in original packaging.
You are liable for any damage during return shipping. Ensure safe packaging and keep your proof of postage and tracking number.
Refunds:
We will refund the product price (excluding the original shipping cost) within 14 days after we receive the returned goods or valid documentation of dispatch.
Levering
Danmark:
Vi leverer til Danmark (ekskl. Grønland og Færøerne) med:
- GLS pakkeshop / privat
- PostNord
- Bring
Leveringstid: 1–3 hverdage i Danmark.
Fragtpriser i Danmark:
- 39 kr. (pakkeshop)
- 49 kr. (hjemmelevering)
Gratis fragt ved køb over 500 kr.
Andre EU-Lande:
Vi leverer til alle EU-lande.
Leveringstid: 3-5 hverdage
Fragtpriser til andre EU-lande bliver beregnet ved check out.
Gratis fragt ved køb over 150 Euro.
Hvis vi ikke kan levere inden for den angivne tid, kontakter vi dig med det samme og giver dig mulighed for at annullere ordren.
Fortrydelsesret
Du har 14 dages fortrydelsesret fra den dag, du eller en tredjepart angivet af dig modtager varen.
Sådan fortryder du:
- Send en mail til orders@apollonstudios.com indenfor 14 dage
- Angiv ordrenummer og hvilke varer du ønsker at returnere
- Returnér varen senest 14 dage efter din meddelelse
Hvis du undlader at afhente din pakke, betragtes dette ikke som en benyttelse af fortrydelsesretten. Du skal aktivt give besked og returnere varen.
Returadresse:
Apollon Studios ApS
Svanemøllevej 110, 3. tv.
2900 Hellerup
Du betaler selv for returforsendelsen. Varen skal være ubrugt og i original emballage.
Ved returnering er du ansvarlig for, at varen er pakket forsvarligt ind. Du bærer selv risikoen for pakken/varerne, indtil vi modtager den. Gem derfor postkvittering samt evt. track and trace nummer.
Tilbagebetaling: Vi refunderer varens pris (ekskl. fragt) senest 14 dage efter vi har modtaget returvaren eller dokumentation for afsendelse.